Service calls are placed to Ecovim central office which analyzes the concern over the phone. (90% of all calls can be fixed over the phone)
If the system requires service, Ecovim provides next day service through its third party service contractors throughout the USA.
Ecovim provides a two year warranty for parts plus one year labor on all sales to US Military. Ecovim offers one year warranty and labor for all other sales. Maintenance contracts are available for the years beyond the first year.
Maintenance in 3 Easy Steps
Remove and rinse air filter on top of unit daily (takes 2 minutes)
Wipe clean the rubber gaskets on input and output doors
Grease axis bearings every six months (can be automated with battery-powered grease applicators)
Installation
No venting
No special permits required for unit installation
Small drain
Drain line for Sterile Condensation (if no drain available, condensation can be pumped to distant drain)
Electrical Connection for 220V 3 phase wired (4wire) required
Installation should not be in an enclosed room without air flow
Can be installed outdoors with proper protection from the elements
No tests have to be performed on units (Plug & Process)
Training and operation
Training is provided at time of installation (30 to 45 minutes)
Skill level of operators – High School diploma
Manuals and training provided
Units are BATCH Process
Financing Options
Geography
Worldwide equipment locations with payments in US currency